Page 9 - COVID-19 english
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4. Measure
Main challenges
Monitor and measure
Measure impact and effectiveness. What should be recovered?
• Business Results
• Business Continuity Plan
• Employee productivity
• Infrastructure capacity
• Trainings impact
• Communication impact
Heat map
• Display information for decision makers in a simple way
• Employees’ level of fear and satisfaction
• Effectiveness level of crisis recovery plan
SAP SuccessFactors Insights
• Regarding Performance, measure the KPIs and results progress of each employee and team
• Evaluate the pulse results on:
• Employee wellness
• Employee productivity
• Employee perception of organizational crisis
management
• Infrastructure capacity
• Maintain an updated dashboard that provides information about:
• Ongoing organizational communication impact
• Employee training results
• Work from home tools’ performance
• Employee productivity by team / area
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