Page 82 - How to Sell Cloud Services for Resellers - HSCR
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Building Value:
Customer Service Model

Provide pro-active outbound    • “Users who find this application
                                 also find this one helpful. Can we
consumption services (free       set up a demonstration for you?”

product trials, top tips, new  • “We noticed you don’t actually use
feature demos…)                  all the features. Can we show you
                                 how they speed up your business
                                 process?”

                               • “We’ve just added some new
                                 features to our app. Can I give you
                                 a quick guided tour?”
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