Page 82 - How to Sell Cloud Services for Resellers - HSCR
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Building Value:
Customer Service Model
Provide pro-active outbound • “Users who find this application
also find this one helpful. Can we
consumption services (free set up a demonstration for you?”
product trials, top tips, new • “We noticed you don’t actually use
feature demos…) all the features. Can we show you
how they speed up your business
process?”
• “We’ve just added some new
features to our app. Can I give you
a quick guided tour?”