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The Channel Company / IPED research shows that solution providers are providing more and more applications and technology
solutions to customer via cloud offerings each year. The cloud market has changed significantly over the past several years and
solution providers expect that to continue for the near future.

• In the past several years, there Server Virtualization 576%0%
has been a growth in delivery E-mail management
of nearly all types of Storage management services: backup/disaster recovery 56%
infrastructure services that are Desktop Application Management Services 59%
being delivered via the cloud Network/Infrastructure Management Services
Storage management services: offsite storage 555%8%
• These services will continue to Security management services: connectivity security (VPN)
grow as the adoption of public Security management services: monitoring/response 53%
and private cloud continues to Security management services: vulnerability & patch… 58%
become more prevalent in work Security management services: remote email
environments Help desk/Call center Management 52%58%

PARTNER | n= 387 VOIP Services 51%
Base = All respondents Enterprise Application Management Services 56%
Q. Please specify which of the following infrastructure
services your organization designed, influenced or sold in Web traffic management 49% 56%
2012 and expect to delivery in 2014?: Peripheral management services
49%
Printer management 55%

48% 54%

47%
53%

45% 52%

44%
51%

44% 51%

43% 2012
48%

37% 44% 2014
34%39%

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