Page 52 - Enterprise Licence Agreement - ELA
P. 52
Collaboration EA Deal Summary:
Garanti Bank
Initial State Deal Profile Cisco Impact Customer Impact
• Major Enterprise Cisco • 3 year Enterprise • Lock out competition with • Growth benefits
customer
Agreement Lync for UC base • Access to full UC,
• Mixed Cisco / Microsoft
(Lync) UC • UC Suite • Lock in Cisco , UC, Video, WebEx, TP and CC
infrastructure • TelePresence Multiparty
WebEx and Contact software suite
• UC infrastructure Suite
upgrade required; new • WebEx On-Premises Suite Center for 3 years • Avoid complex license
versions and mobility • Customer Collaboration Suite
user profiles (tablets) • Cisco Capital involved management issues,
(Contact Center
• Potential MSFT threat • 12,000 knowledge workers after several years avoid operational
• CSAT issue around UC • $1.250 million total inefficiency and
license management
contract value (TCV) simplified budgeting
• $750 Software
• $450 Services
“The Collaboration Enterprise Agreement helped us to avoid complex license management issues, operational inefficiency in
collaboration environment and simplified budgeting for Garanti Bank - the areas where we were facing major customer
complaints.”
– Gokhan Cetinsarac , Account Manager
