Page 56 - Enterprise Licence Agreement - ELA

Collaboration ELA Deal Summary:

KeyCorp

Initial State Deal Profile Cisco Impact Customer Impact

• Transformational Cisco • 3 year Enterprise • Resolve UC CSAT • Acquisition growth
customer Agreement issues benefits
• UC Suite
• Incomplete IPT / UC • 12,000 knowledge • Stickier UC • Operational simplicity /
rollout workers environment as center efficiency
of user experience
• Pending 700 branch rollout • $750k total contract • Budget predictability
value (TCV) • Strengthens position
• Transactional UC • $130k software with BYOD strategy • Access to full UC
buying behavior • $450k UCSS software suite
• $170k ESW • Positions additional EA
• CSAT issue around UC opportunities (e.g.,
license management / Security)
entitlement
• Increase strategic
relevance

“The Cisco Collaboration EA gives Key Bank a simple, cost effective, UC licensing vehicle for all knowledge
workers. It increases Cisco’s strategic value at our client, it further strengthens our relationships, and it positions
Cisco for additional opportunities.”

– Michael Burke, Collaboration PSS