Page 5 - HCS for Account Managers
P. 5
What’s Driving the Market
Transformational Business Drivers
• Changing Expectations of Customer, Employees & Partners
• Changing Competitive Landscape
The “Big Shift”
Leaders are recognizing that the connected era is fundamentally changing how people engage. This
BIG SHIFT is driven by the impact technology has had on organizations and leaders expect
technology to drive the BIGGEST changes in their organizations over the next 3-5 years
• The First Wave: Infrastructure Shift
• The Second Wave : Knowledge Flows
The New IT Economy
• Drive from Capex to Opex and a pay-per-use consumption model
• Shift from ownership to rental
