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Function Head                                                Transformational Leader                 Business Strategists

• Manage IT Crises                                           • Redesign business processes           • Develop/refine business
• Develop IT talent                                          • Align IT initiatives/strategies with     strategies

• Improve IT operations                                      business goals/strategies               • Study market trends

What type of CIO do we have• Improve system performance • Cultivate the IT/business partnership • Develop external customer
                                                                                                        insight
                                                                                                     • Develop business innovations
• Manage security

and how are they compensated?• Manage the budget
                                                             • Lead change efforts
                                                             • Implement new systems and

                                                             architecture                            • Identify opportunities for
                                                                                                        competitive differentiation

                                                          1 Would you consider moving your collaboration services to the

                                                                 Cloud and if so, what would be the driver?

                                                          2 Have any of your critical business applications or

                                                                 services moved to the Cloud and if so why?

                                                                 What collaboration tools do you use in your organization today

                                                          3 and how might they be better optimized

                                                                 to enhance business productivity?

                                                          4  What strategies do you have in place to support your mobile
                                                             workforce?

© 2012 Cisco and/or its affiliates. All rights reserved.                                                        Cisco Confidential   107
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