Page 81 - CSW - BT Cisco Sales Workshop

Digitisation

• “Automation of business processes using technology”

• Traditionally this was about the use robots

• Today that technology is Networks and Applications

• Uber – digitised the process of ‘hailing’ a taxi (using an App)

• Starbucks – digitised the process of ordering a coffee (using an App)

• The creation of Apps to automate business processes

• Connectivity via networks and the Internet

• Machine to Machine

• Internet of Things
• e.g. “The Digital Ceiling” (lighting, sensors, AC, fire suppression )