Page 29 - SCSL - Buying Models Business Outcome Workshop
P. 29
Look for Customer Trigger events
New Network Business Change
Infrastructure Triggers
▪ Productivity improvements
Refresh Old
Equipment ▪ Process re-engineering
▪ Efficiency savings
Large SMARTnet ▪ Customer service
Renewals improvements
▪ Environmental strategy
Feature Relevant ▪ Quality improvements
Events ▪ New Product/Service launch
