Page 12 - BAYADA Home Care Playbook
P. 12
The BAYADA Way of Operating an Office: Home Care May 2019
Process Overview
Recruit
Field Employees
Obtain
a Case
Onboard
Field Employees
Fill
a Case
Retain
Field Employees
Keep
a Case
Pay Field Emplyees Bill Clients
This flow chart is an outline of the major processes, or groups of activities, that are present in a BAYADA Service Office.
• The processes within the top boxes (denoted by a gray dotted outline) are referred to as those activities with an “Employee Focus.”
• The processes within the lower boxes (denoted by a black dotted outline) are referred to as those activities with a “Client Focus.”
© BAYADA Home Health Care, 2019 12 Not for disclosure outside BAYADA without written agreement
