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Hope’s Nursing Department is an essential
                                                               function of the Hope Learning Academy
                                                               Springfield and the Hope Residential Academy,
                                                               providing services for all students in those
                                                               programs. Led by Marcie Leonard, Director of
                                                               Nursing, the nursing team ensures that all of Hope’s
                                                               students are receiving the proper medical
                                                               attention they require.

                                                               During the global pandemic of COVID-19, the
        Fourteen years ago, Abi, a mother, looked on while     nursing department has implemented its services
        a doctor scribbled an unintelligible note on manila    via telehealth to keep our kids, as well as our staff,
        paper. She knew what he would say before the           out of urgent care and emergency rooms, thus
        words escaped his mouth. Her 2-year old son,           helping to diminish any exposure to the
        Dayvin, was diagnosed with autism.                     Coronavirus. The Hope Nursing Department’s
                                                               telehealth services, which began in early February,
        For the first fourteen years of Dayvin’s life, his     reduce the time for assessment and treatment
        family lived and breathed autism. For those            determination to take place. Residential staff call
        fourteen years, Abi became “mother to child with       the RN Case Manager or the RN on call (after
        autism.” As Dayvin got older, his behaviors became     hours) to give information about the injury or illness.
        more and more difficult, even dangerous. His family    Together, the RN and residential staff
        thought they were out of options.                      determine together if a telehealth visit is
                                                               appropriate. They both then connect using
        Dayvin needed more than they could offer, so           FaceTime on their Hope-issued iPads from a
        they began investigating services, that’s when they    secure, password-protected Wi-Fi. The assisting
        found Hope. At first, sending Dayvin to a              RN is then able to see and assess the injury or
        residential program felt impossible. But Abi knew      determine the extent of the illness by doing a
        that she needed to let him go.                         virtual assessment. After the virtual assessment,
                                                               treatment is determined.
        Fast forward to today, now if you go to the rainbow
        fish room at Hope, you will find an outrageously tall,   “I think it is fair to say that nursing and residential
        beautiful boy with dark brown hair and the longest     have both worked extremely hard on this
        eyelashes– that’s Dayvin.                              technology,” said Marcie Leonard, Director of
                                                               Nursing. “Nursing has been great at offering a
        Dayvin’s family is surprised by his progress each      telehealth visit even when residential does not
        time they visit, and they are so incredibly proud of   suggest it and vice versa.  The continued use and
        the man he is becoming. They are forever grateful      promotion of this service is proof to the staff that
        to the Hope staff for giving Dayvin a fresh start.     telehealth is not only advanced technology, but it
                                                               gives fast, efficient care to the kids.”
        Hope– it’s a perfect name. When you parent a child
        with autism, you don’t dare to hope for anything.      Embracing this technology has allowed Hope staff
        But every day, the Hope school brings such hope        to continue to provide the utmost level of care for
        to our lives” said Abi, Dayvin’s mother. “Hope is a    our kiddos. “Telehealth has also been very helpful in
        family. I don’t know how else to describe it. It’s not   reducing visits to the home which in turn decreases
        an institution, it’s not a school– Hope is our         the chances of the kids contracting illnesses,” said
        forever family.”                                       Leonard. “This is so critical in the current state of
                                                               the world.”
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