Page 48 - PG - New Franchisee - Clinic Operations - 2019
P. 48
New Franchisee Clinic Operations
Participant Guide
Day Two • Wellness Coordinator Role
Case Studies (1 hour)
Case Study
Instructions
Use the space below to take notes as your facilitator discusses handling patient forms
Patient Case Study #1
Scenario: A patient comes into the clinic, uses their key tag and heads to the treatment bay for their adjustment
After their adjustment, the patient comes to the front desk and tells you they would like to cancel their
membership because they are feeling great now and won’t need to use it anymore
Questions Answers
What steps would you
take with this patient?
© 2019 The Joint Corp. All Rights Reserved. 48 Published on: 05/31/2019
