Page 50 - PG - New Franchisee - Clinic Operations - 2019
P. 50
New Franchisee Clinic Operations
Participant Guide
Day Two • Wellness Coordinator Role
Case Studies (1 hour) (con’t)
Case Study
Patient Case Study #2
Scenario: A wellness plan patient informs you that they will be traveling to visit family, so they won’t be in town
and they don’t want to be charged until they return
Questions Answers
What questions
should you ask to
better understand and
accommodate the
patient’s needs? Why?
© 2019 The Joint Corp. All Rights Reserved. 50 Published on: 05/31/2019