Page 53 - PG - New Franchisee - Clinic Operations - 2019

New Franchisee Clinic Operations
Participant Guide

Day Two • Wellness Coordinator Role

Case Studies (1 hour) (con’t)

Case Study

Patient Case Study #4
Scenario: A patient walks in that is new to The Joint In asking your fact-finding questions you discover that they
are Medicare eligible

Questions Answers

What dialogue would
you have with the
patient and why?

What steps does the
D C take with this
patient?

If the D C is going to
treat the patient, what
actions need to be
taken to process the
MEP?

© 2019 The Joint Corp. All Rights Reserved. 53 Published on: 05/31/2019