Page 57 - PG - New Franchisee - Clinic Operations - 2019
P. 57
New Franchisee Clinic Operations
Participant Guide
Day Two Objectives Recap
ATLAS Objectives
☐ ☐ Understand patient status
☐ ☐ Explain how to process payments and refunds
☐ ☐ Demonstrate how to process past due automatic recurring billing
☐ ☐ Demonstrate how to process membership freeze requests
☐ ☐ Demonstrate how to process membership cancellation requests
☐ ☐ Demonstrate how to process membership renewals
☐ ☐ Interpret real time metrics and clinic snapshot statistics
Patient Question Objectives
☐ ☐ Understand how to answer common patient questions
Metrics and Blue Book
☐ ☐ Explain how to use the Blue Book
© 2019 The Joint Corp. All Rights Reserved. 57 Published on: 05/31/2019
