Page 71 - PG - New Franchisee - Clinic Operations - 2019
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New Franchisee Clinic Operations
Participant Guide
Day Four • Skills Assessment and Training Recap
Admin Functions ( 5)
Role-play / Facilitator Led
Instructions
Use the space below to take notes as your facilitator discusses Admin functions See the job aid on the next
two pages for help in role-playing incoming calls after you discuss Over the Top (O T T) with your facilitator
Notes
© 2019 The Joint Corp. All Rights Reserved. 71 Published on: 05/31/2019