Page 76 - PG - New Franchisee - Clinic Operations - 2019

New Franchisee Clinic Operations
Participant Guide

Day Four • Skills Assessment and Training Recap

Skills Objectives Review ( 5)

Facilitator Led

Instructions

With your facilitator, review all the objectives below, and on the next two pages, to check for understanding
Mark them as complete after all your final questions have been answered

Meet the Joint Objectives

☐ ☐ Describe The Joint’s Mission - “To improve the quality of life through routine and affordable chiropractic care
and core values - Integrity, accountability, trust, excellence, respect“

☐ ☐ Explain the benefits of routine chiropractic care

☐ ☐ Understand what makes The Joint different than traditional chiropractic offices
☐ ☐ Understand both the D C and W C roles and responsibilities

Patient Flow Objectives

☐ ☐ Discuss the key components of efficient patient flow

Greeting Patients and Taking Intake Forms Objectives

☐ ☐ Illustrate welcoming new patients to The Joint

☐ ☐ Differentiate the welcome script between Medicare patients and non-Medicare patients
☐ ☐ Assemble clipboards with patient intake forms and key tags and understand the benefits of key cards

☐ ☐ Distinguish the difference between a patient’s first visit and all subsequent visits

☐ ☐ Review completed intake forms (check for signatures, sign as witness, etc )

☐ ☐ Indicate how to adhere to patient privacy

© 2019 The Joint Corp. All Rights Reserved. 76 Published on: 05/31/2019