Page 78 - PG - New Franchisee - Clinic Operations - 2019
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New Franchisee Clinic Operations
Participant Guide
Day Four • Skills Assessment and Training Recap
Skills Objectives Review ( 5) (con’t)
Facilitator Led
Objectives (con’t)
☐ ☐ Demonstrate how to process membership cancellation requests
☐ ☐ Demonstrate how to process membership renewals
Patient Questions Objectives
☐ ☐ Understand how to answer common patient questions
Metrics and Blue Book Objectives
☐ ☐ Explain how to use the Blue Book
Learning Objectives
☐ ☐ Understand the opening checklist
☐ ☐ Demonstrate the role of a W C
☐ ☐ Understand the role of a D C
☐ ☐ Understand the closing activities in the closing checklist
☐ ☐ Demonstrate the role of a W C
☐ ☐ Understand the Admin functions
© 2019 The Joint Corp. All Rights Reserved. 78 Published on: 05/31/2019
