Page 63 - FG - New Franchisee - Clinic Operations - 2019

New Franchisee Clinic Operations
Facilitator Guide

Day Three • Be the W.C.
• Observe the D.C.

Observe the D.C. (2 hours)

Self-guided

Instructions
Facilitator
Notes Spend two hours observing the D C Additionally, read pages 21-29 about the Back
of Office functionality While observing, answer the questions below

ASK: “How did your Questions Answers
observation go? What
were some key take- How did the D C
aways?” build rapport with the (Participant notes)

DO: Listen to the patient?
participant and
answer any questions What questions did
Recognize their take- the D C ask during the (Participant notes)
aways patient exam?

What differences did
you notice about new (Participant notes)
and existing patients?

How did the D C talk to
the patient about both (Participant notes)
the treatment plan and
wellness plan?

What did you find
helpful to know (Participant notes)
about Back of Office
functionality?

© 2019 The Joint Corp. All Rights Reserved. 63 Published on: 05/31/2019