Page 61 - FG - New Franchisee - Clinic Operations - 2019
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New Franchisee Clinic Operations
                                       Facilitator Guide









        Day Three                    •  Be the W.C.
                                     •  Observe the D.C.






         Opening Activity ( 25) (con’t)


                                                                                                    Knowledge Check





         Facilitator                     Questions                                 Answers
           Notes



     DO: Review the answers         How do we use              (During daily huddles, daily goals are communicated
     to each question in the        the Blue Book to           with the team. With the goals for the day, both
     case study of how you          communicate goals to       the W.C  and D.C. know the focus areas and the
     would handle the case          the team?                  numbers they should be aiming at for the day while
     studies  Suggested                                        working as a team.)
     answers are also
     included


                                                               (Sales, Current month ARBs, Conversion %, New
                                    What are the metrics       Patients, Walk-Ins, Packages, Plans, Attrition, Patient
                                    that we track daily and    Visits, ARBs Collected, Referral cards given,
                                    monthly in the Blue        Referral %)
                                    Book?








                                    What are the two types
                                    of scenarios where we      (Work-related injury, serious car accident)
                                    cannot treat a patient
                                    at The Joint?








        © 2019 The Joint Corp. All Rights Reserved.           61                                  Published on:  05/31/2019
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