Page 60 - FG - New Franchisee - Clinic Operations - 2019
P. 60

New Franchisee Clinic Operations
                                       Facilitator Guide









        Day Three                    •  Be the W.C.
                                     •  Observe the D.C.






         Opening Activity ( 25)


                                                                                                    Knowledge Check




                                  Instructions
         Facilitator
           Notes                  Review from the previous day and complete the questions below



     DO: Discuss the answers
     to the Knowledge Check              Questions                                 Answers


                                                               (Automatic Recurring Billing. Patients with Wellness
                                                               Plans are set up for automatic recurring billing.
                                                               This means that each month on their billing date,
                                                               the credit card they have on file in Atlas will be
                                                               automatically charged their monthly membership
                                    What does ARB mean         fee. From time to time, it is possible that ARBs due
                                    and what is it used for?
                                                               will not process correctly. Atlas will keep track
                                                               of ARBs that are past due. W.C.s should contact
                                                               patients with ARB past due issues immediately to
                                                               update the card information on file and avoid the
                                                               disruption in a patient’s care.)


                                                                • Scan forms

                                    What process do we          • Upload forms to the patient’s profile
                                    follow to ensure our        • Delete forms from the computer
                                    patient records are
                                    kept safe?                  • Shred the forms








        © 2019 The Joint Corp. All Rights Reserved.           60                                  Published on:  05/31/2019
   55   56   57   58   59   60   61   62   63   64   65