Page 43 - CHAPTER 1 (1) shima_Neat

Six characteristic of bureaucracy

• Elements of bureaucracy:

1. Workforce is divided with clear definitions of

authority and responsibility that are legitimized

as official duties.

2. Positions are organized in a hierarchy of

authority with each position under the authority

of a senior officer.

3. All human resources are selected and promoted

based on qualification or in accordance with

training and experience acquired by employees.

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