Page 28 - Decide by Gino Wickman
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Decide! The One Common Denominator of All Great Leaders by Gino Wickman 25 tackled at the highest level. These issues will be resolved in A client shared a great idea that he used when he was your weekly leadership team meetings. These will typically having a hard time getting the people in his department to be more strategic in nature. You shouldn’t be solving be open and honest in the identifcation and resolution of departmental issues. If it can be solved at a departmental issues. For his next meeting, he made it mandatory that level, push it down. Leadership issues include items as everyone bring two issues. If someone didn’t have two, diverse as company priorities being off track, bad numbers he or she couldn’t attend the meeting. He said it was the for the week, key employee issues, major client diffculties, best meeting his team had ever had. With the foodgates and process- and system-related problems. opened, they’re healthier than ever and issues are readily shared. 3. Departmental Issues Lists: These issues are on a more local level. These include all the relevant Each issue that arises in your organization has a place, departmental issues for the week that must be tackled which means you have to start working on solving them. during the weekly departmental meetings. The sales team The most effective way to do that is by following the Issues might have hitting call numbers, presentations, closing Solving Track. business, marketing, and presentation materials on its list, while the operations team might have fulflling orders, purchasing, customer complaints, and low production Part 2: The Issues Solving Track (IDS) numbers on its list. When it’s time to make decisions, leadership teams spend most of their time discussing the heck out of everything, With an open and honest culture and the three Issues rarely identifying anything, and hardly ever solving Lists clear, issues will start fowing freely. You can now something. It’s truly an epidemic within the business world. compartmentalize each issue onto the appropriate list. www.eosworldwide.com
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