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The Staff of the Corporate Executive Board. (2011, December 12). Preventing ‘Analysis Paralysis.’
Bloomberg Businessweek. Retrieved from http://www.businessweek.com/management/preventing-
analysis-paralysis-12202011.html

Wolf, R. F. (2012, September 24). How to minimize your biases when making decisions. Harvard
Business Review. Retrieved from http://blogs.hbr.org/2012/09/how-to-minimize-your-biases-when/

Zwilling, M. (2011, July 19). Nine steps to effective business problem solving. Business Insider. Retrieved
from http://www.businessinsider.com/nine-steps-to-effective-business-problem-solving-2011-7

Recommended search terms
If you’d like to explore Decision quality further, try searching online using the following terms:

• Avoiding groupthink.

• Effective decision making.
• Effective problem solving.
• Encouraging open dialogue at work.
• Making smart decisions.

• Reducing (confirmation, frequency, recency, negative, attachment) bias.

More help…

Go to www.kornferry.com/fyi-resources and link directly to the deep dive resources in this chapter. Visit
the site often to see the additional resources that are uploaded on a regular basis.

© Korn Ferry 2014-2015. All rights reserved. WWW.KORNFERRY.COM

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