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Want to learn more? Take a deep dive…
Interspersed with the development tips are some
resources to help you explore developing the
competency further. They range from video clips to
journal articles to websites that will allow you to dive
more deeply into some of the areas covered by the
tips.
Job assignments denote situations that require
application of certain competencies. Research shows
that 70% of development happens on the job, and
jobs differ in development power and in the
competencies they address. You can’t always change
jobs for development reasons alone, but there is
almost always a job assignment that you can select in
your current role to address your development need.

Take time to reflect… leaves you with some thought-
provoking statements regarding things you might want
to consider as you develop the competency. Read
these to see which areas of concern relate to you and
take some inspiration from the guidance offered.

Learn more about… provides a small number of
texts selected from expert reviews, best-seller lists,
and reputable publishers that will support your
development in the competency. We chose them
because they’re current and full of practical
suggestions. We’ve also provided the links to the
deep dive resources referenced earlier in the chapter.
So, there’s a wide variety of resources to help you
develop each competency.

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