Page 348 - kf fyi for your improvement license eng 3-4-15

Skilled
Identifies and creates the processes necessary to get work done.

Separates and combines activities into efficient workflow.
Designs processes and procedures that allow managing from a distance.
Seeks ways to improve processes, from small tweaks to complete reengineering.

Less skilled

• Works in a disorganized fashion.
• Has difficulty figuring out effective and efficient processes to get things done.
• Accepts processes as they are; pays little attention to process improvement.
• Doesn’t take advantage of opportunities for synergy and efficiency.

Talented

• Figures out the processes necessary to get things done.
• Separates and combines tasks into efficient and simple workflow.
• Thinks about the whole system.

• Focuses efforts on continuous improvement; has a knack for identifying and seizing opportunities for
synergy and integration.

Overused skill

• May have trouble explaining to others how processes work.
• May attempt to put too much together at once.
• Oversimplifies processes.
• Tinkers with processes that are working sufficiently well already.

• Is so focused on efficiency that the human element of the work is left out.

Some possible causes of lower skill
Causes help explain why a person may have trouble with Optimizes work processes. When seeking to
increase skill, it’s helpful to consider how these might play out in certain situations. And remember that all
of these can be addressed if you are motivated to do so.

• Not focused on improvement.
• Doesn’t view things in terms of systems.
• Disorganized.
• Stuck in old ways; rejects emerging science and technology.

• Too autonomous or independent.
• Lacks knowledge of process tools.

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