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Don’t Work by Robbins and Finley and determine if your team has fallen into one of the common
team traps and work to create a strategy to get the team back on track.

Job assignments
• Manage a group of low-competence or low-performing people through a task they couldn’t do by
themselves.
• Manage a group of people who are older and/or more experienced to accomplish a task.

• Assemble a team of diverse people to accomplish a difficult task.
• Manage a group of people involved in tackling a fix-it or turnaround project.
• Build a multifunctional project team to tackle a common business issue or problem.

“It’s amazing what you can accomplish
if you don’t care who gets the credit.”
Harry S. Truman − 33rd President of the United States

Learning resources
®
Capretta, C. C., Eichinger, R. W., & Lombardo, M. M. (2009). FYI for teams (2nd ed.) Minneapolis, MN:
Lominger International: A Korn Ferry Company.
Duarte, D. L., & Snyder, N. T. (2006). Mastering virtual teams: Strategies, tools, and techniques that
succeed (3rd ed.). San Francisco, CA: Jossey-Bass.
Dyer, W. G., Dyer, W. G., Jr., & Dyer, J. H. (2007). Team building: Proven strategies for improving team
performance (4th ed.). San Francisco, CA: Jossey-Bass.
Gibson, C. B., & Cohen, S. G. (Eds.). (2003). Virtual teams that work: Creating conditions for virtual team
effectiveness. San Francisco, CA: Jossey-Bass.
Guttman, H. M. (2008). Great business teams: Cracking the code for standout performance. Hoboken,
NJ: John Wiley & Sons.
Hackman, J. R. (2002). Leading teams: Setting the stage for great performances. Boston, MA: Harvard
Business School Press.
Halverson, C. B., & Tirmizi, S. A. (Eds.). (2008). Effective multicultural teams: Theory and practice
(Series: Advances in group decision and negotiation, Vol. 3). New York, NY: Springer.
Katzenbach, J. R., & Smith, D. K. (2003). The wisdom of teams: Creating the high-performance
organization. New York, NY: HarperBusiness.
Klann, G. (2004). Building your team’s morale, pride, and spirit. Greensboro, NC: Center for Creative
Leadership.
Leigh, A., & Maynard, M. (2002). Leading your team: How to involve and inspire teams. Yarmouth, ME:
Nicholas Brealey.

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