Page 71 - Merchandiser Refresher Course
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Examples of reported PQC’s
Samples images of PQC’s
CONSUMER // RETAILER Feedback…
• “The box was sealed tightly, however, the inner bottle was
opened and no foil seal covered the top.”
• “I opened the bottle and it smelled really bad… like mold
or something.”
• “The product seems a little different color than normal.” (Feb’18) Neutrogena N.F. Lipstick
• “The product seems runny/thinner consistency than
usual.”
• “Five tablets were missing from the blister pack.”
• “The instructions on the box are smudged.”
• “Opened the tube to find it nearly completely empty.”
• “The bottle is sealed but foreign material has been
identified inside.”
(Jun’18) Listerine Total Care 95ml (Feb’11) Listerine Cool Mint