Page 1 - WELCOME TO THE COMPLIMENT CORNER AUGUST EDITION
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Jinny Dziura                                                                  Diane Wilson
         “Jinny was WONDERFUL, she really was!  And I HAD to tell                      Diane was just wonderful.  She helped us with everything
         somebody!!  I always get great service from y’all, but she                    and I am very grateful for the level of service she
         really went ABOVE and BEYOND!  She put me at ease, and                        provided.  Thank you AAA for having employees like her!
         she was so genuine!  I just GOTTA TELL someone!  I told her,
         I need a survey, I need to tell SOMEONE how great she
         is!  We should praise, not just complain, and it was a no                    Christie Hasch
         brainer with Jinny, she was really helpful and really nice – I               “I just wanted to tell you that I have been going through this
         am very VERY grateful for her service!”                                      terrible circle and had to make almost a million calls just to
                                                                                      get my account settled.  But even though I’m dealing with all
                                                                                      of this stress, I had to tell you that Christie did a FABULOUS
        Kitty Huett                                                                   job!  I’m handicapped, my phone is my only lifeline, and not
        “Katrina was just wonderful to talk to! She was nice and very                 having a computer and getting the run around is VERY
        pleasant. It makes me glad to be a part of the great AAA                      frustrating!  I am grateful that I got Christie and that she is so
        family.”                                                                      wonderful, THANK YOU!”


         Will Howell                                                                  Engy Fayek
         “Here’s what I’m gonna tell ya, Will is a GOOD MAN.  He                      “I have spoken to several AAA representatives in the past, but
         was very helpful, knowledgeable, and needs a RAISE!  I was                   I was overwhelmed at how friendly and accommodating
         in need of help and stressed out, and thanks to Will, I look                 Engy was with helping me get my situation resolved.”
         forward to being rescued!  He went ABOVE and BEYOND
         and made me feel comfortable – Will should be a
         Supervisor!!  He gets 5 stars from me and make sure he                        Johnathan Peters
         knows that I thank him!”                                                     “This was the first time I had to use AAA and I was pleasantly
                                                                                      greeted by Johnny.  I'm so impressed that he checked on my
                                                                                      safety - that was very comforting to know he cared and was
          Markia Harrison                                                             able to help.  Johnny was patient, knowledgeable, and
         “I want to give kudos to Markia.  She did a great job taking                 extremely helpful.  He explained a couple of benefits I didn't
         care of me.  She was very courteous and competent, and I                     even know about.  I appreciate everything that he and AAA
         appreciate that.  Her name may be Markia, but you need to                    does and am glad to be a member.”
         put it in lights on a marquee!”
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