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OpenText Business Application Builder for Content Suite by KineMatik



   Use Case Application Configured – Compliance Questionnaire




                                                                                                                                                                                                                                                    Energy




              Company: Electric & Natural Gas Utility




              Locations: US




              State of Play






              • Organization using Content Server as their Content

                   Management system throughout the organization



              • Currently carry out annual Compliance Questionnaire

                   using SharePoint                                                                                                                                                                                                                           OPENTEXT USE ONLY


              • No real-time visibility into Questionnaire activities



              • Inability to send notifications to users that haven’t

                   completed the Questionnaire.



              Requirements



                                                                                                                                    Impact/Value
              • Centralized system integrated with Content Suite to

                   manage a Compliance Questionnaire process from

                   distribution, notification, capture and reporting                                                                • Centralized Compliance Questionnaire process, working with a
                                                                                                                                         single source of truth
              • Provide an easy way to update questions (add, remove,

                   update text, change approved question responses)                                                                 • Streamlined modification of annual Questionnaires saves time and
                                                                                                                                         reduces errors

              • Real-time reports to provide an accurate view of all

                   compliance data and issues                                                                                       • Real-time data on all Questionnaire activities ensure users
                                                                                                                                         complete Questionnaires on time
              • Highlight and address potential compliance issues
                                                                                                                                    • Increased productivity helps reduce costs

              • Provide users a read-only copy of the Questionnaire
                                                                                                                                    • Reduced risk in completion and updating of Questionnaires
              • Ensure collaboration within the Compliance team
                                                                                                                                    • Content Suite platform allows for records management to be

              • Ensure records management can be applied to the                                                                          applied to completed Questionnaires.

                   Questionnaire content.                                                                                                                                                                                                        29
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