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12.15 – Training Doesn’t Work, or Does it? Expert People Performance Advice
13.30 What is the secret to successful sales training? In this talk, Anna-Mart will uncover the reasons why sales training
often fails to a ect the bottom line and lead to increased profits, why consultants dislike training and, most importantly, how to change this. What is the secret to successful sales training that would influence consumers in a world where brick and mortar stores and sales consultants seem obsolete?
Anna-Mart Rossouw, People Performance Specialist, Paramount Consulting
15.30 – Be Inspired with the Women’s Jewelry Association (WJA)
17.00 Representatives of the UK chapter of the WJA will host an informative talk, followed by a Q&A, one-on-one
sessions and an informal networking event. Don’t miss this fantastic opportunity to get involved in the WJA and discover more about its goals for women in the UK jewellery and watch sector.
Victoria McKay, Chief Operating O cer, London Diamond Bourse
Ruth Faulkner, Editor, Retail Jeweller
Kathryn Bishop, Jewellery Writer & Creative Consultant
Anna Chapman, Head of PR and Commercial Campaigns, Facets PR
www.jewellerylondon.com
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SEMINAR PROGRAMME
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