Page 49 - Unlock Sensory Power
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Think about going to the cinema.        What these examples teach us is
    You swear the actor’s voice is          that we don’t actually experience
    coming from their lips. It isn’t.       the world around us. Rather, we
    It’s actually coming from               experience a representation of the
 MAKING SENSE   auditorium.                 ourselves.
    loudspeakers arranged around the
                                            world that we create for


    Think about wine tasting. A white
                                            can of Red Bull or bar of Hershey’s
    wine is expertly reviewed using         This isn’t to say that your next
 OF THE HUMAN   ‘honeydew’. If we were to secretly  a representation, created from
                                            Chocolate is an illusion – but it is
    words like ‘fruity’, ‘floral’ and
    add a red food dye, the ‘expert’
                                            sensory inputs arising from the
                                            branding, the packaging and the
    vocabulary dramatically changes.
                                            product.
    Imagine a video recording of a
 SENSES  man saying ‘vaa-vaa-vaa’. Strange,
    but stay with us! We think we hear
    ‘vaa-vaa-vaa’. However, when the
    movement of his lips changes as
    if to say ‘baa-baa-baa’, we are
 Seeing does not always amount to believing. Discuss!  convinced we are hearing ‘baa-
    baa-baa’ – even if the soundtrack
 This article, based on the work of Professor David Thompson, MMR’s   remains ‘vaa-vaa-vaa’.
 Chairman and Founder, illustrates why it’s important for brand owners to
 better understand how people make sense of the world around them.
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