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Introduction

It is envisioned that CXC These successful engagements with the stakeholders from
across the region are part of CXC’s ongoing transformation
will become integrated, agenda of not just projecting CXC as an examinations body
but as a regional enterprise that demonstrates a degree of
flexible, responsive, and awareness and collective understanding of the scope, risks
and challenges facing the region. Participants welcomed
proactive in fulfilling its this engagement and we agreed to look at ways for future
collaboration including developing products suitable for their
regional mandate. needs.

As we continue to focus on the digital transformation of
As part of our ongoing consultation with key stakeholders in stakeholders’ interaction using technology to drive innovative
developing the 2021 to 2025 Strategic Plan, Chief Education solutions, work has already begun on redesigning CXC’s
Officers and Permanent Secretaries from across the region website, which will help us better engage our stakeholders.
were consulted in October and November respectively. Both An exciting new feature will be the introduction of an Artificial
groups expressed appreciation for the engaging approach Intelligence Chatbot. This will allow our stakeholders to
CXC has taken toward stakeholder consultations, and engage with us 24/7 and gives us the ability to interact with a
welcomed the opportunity to discuss pertinent issues relating large number of customers simultaneously.
to their needs, expectations, challenges and concerns.
CXC’s e-Learning Hub will also allow for the provision of a
In November, I was invited by the International Organisation of single collaborative and engaging space online to access
Employers (IOE) to present on “Overview of youth employment digital and other resources to support teaching, learning and
in the Caribbean” at their workshop for members and other assessment – a continuation of the process of enhancing our
national employer and business-member organisations on stakeholders’ experience at all touch points.
“Promoting youth employability and skills development in the
Caribbean: the role of employers’ organisations.” The regional Let me close by saying: It is truly a privilege to work with such
employers endorsed CXC’s proposal to develop and implement a dedicated team of professionals at CXC, and I would like
a work readiness certification which will equip candidates to record my appreciation for their continued support and
with the competencies required to function effectively in the commitment as we seek to transform and reposition CXC to
world of work. The employers also place emphasis on these greater heights.
candidates being trainable and not necessarily technically
Dr. Wayne Wesley, PhD, CMgr
skilled.
Registrar and CEO

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