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CARIBBEAN EXAMINATIONS COUNCIL ANNUAL REPORT 2019

Introduction

Strengthen Business Model

Enhanced Stakeholder Experience THE CXC LEARNING INSTITUTE
This section speaks to objectives number 2, which states: The Caribbean Examinations Council, in keeping with its
To deliver an enhanced stakeholder experience through mandate to assist teachers in the delivery of new and revised
investment in the right people, consistent use of technology syllabuses has, over the years, partnered with Ministries of
and adherence to quality standards Education across the region to facilitate face-to-face Teacher
Orientation Workshops in Antigua and Barbuda, Barbados,
Examinations Administration and Security Guyana, Jamaica, Trinidad and Tobago. However, at the
Support for the expansion of product offerings continued meeting of the Sub-Committee of the School Examinations
with the management of the Trinidad and Tobago, Barbados Committee (SUBSEC) in October 2018, approval was granted
and Guyana national examinations. In keeping with the for Teacher Orientation Workshops (TOWs) to be conducted
organisation’s plan to acquire ISO 9001 certification, the online through the CXC® Learning Institute, which will serve as
Division continued its work on process reform. the training arm of the CXC®.

The monthly meetings with Local Registrars were maintained Consequently, effective 2019, TOWs for the newly developed or
to help improve stakeholder engagement. Meetings were also recently revised syllabuses were offered using a combination
convened with individual Local Registrars to gain insight into of synchronous and asynchronous modalities.
the specific needs of each Local Registrar and identify areas
where specific support may be required. Records and Archives Management Unit
The Records Management objectives were aligned to reflect
th
An EAS Officer presented on e-marking at the 27 Biennial the Council’s strategic objectives within the area of Business
Conference of the Caribbean Association of Principals of Continuity. Access to electronic information has become
Secondary Schools (CAPSS) which was convened in St. one of the most important aspects in modern day record
Vincent and the Grenadines in July. management initiatives. More emphasis is being placed on
access to information than on storage options. Therefore,
The training of Examining Committee members continued to keep abreast of the rapidly evolving technologies used
for new members and those not yet trained as the facilitators to access records and information, the Unit’s main objective
conducted sessions designed not only to build capacity on was strategically channeled towards digitizing the records
the marking tool, but also to enhance their preparation of retention and retrieval function to ensure that internal users
examinations and marking instructions for electronic delivery. had easier electronic access to critical documentation.

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