Page 8 - Hot Press Issue 11

2018/19 season was an exceptional year for our team Stadium are some of the most innovative, creative
at Wembley stadium. The number of events in the
80,000+ capacity bowl increased by 72% from an
annual average of 32 to 55.
Jon Sellins, Operations Director for The FA Group
described the Delaware North as “outstanding” and
praised the team for “maintaining the high standards
expected by Tottenham, The FA, UEFA, the EFL, the
NFL and the England Team as well as the myriad of
concert promoters and their varied customer base.”
A tough set of clients to please!
Working collaboratively with our clients, suppliers
and our teams to make the venue ready, very often
meant 24-hour operations were the norm. Teams
were required to flip menus and re-set services and
stock overnight from an American Football event to
a UK league football event or a concert.
In the last 12 months Delaware North at Wembley
Stadium delivered 14 Concerts, 3 NFL games, an
entire Premier League season of 27 games with
associated Champions League games, 10 Cup Final /
International Football games and all of the Play Off
Finals, an Anthony Joshua World title sell out boxing
fight, and two rugby games.
Our clients were incredibly complimentary of the
standard our teams were able to provide.
The Operations Director for the FA, Paul Scannell
gave credit to Delaware North’s “unwavering
support” and “unrivalled knowledge” in ensuring
that 2018/2019 season was the most successful in the
stadium’s 100-year history.
“The Delaware North staff based at Wembley
Page 8 Hot Press
and helpful people that I have ever worked with.
They actively support the FA’s Core Values of Pride,
Respectful, Inclusive, Determined & Excellence”
is how our client, Su Corrin Senior Health, Safety
and Risk Manager for the FA describes our team at
Wembley.
Our meeting and event calendar is delivering £3m in
annual sales, in addition to the major Bowl events.
Halfway through our financial year and we are 77%
up on year-on-year business.
For any venue, doubling the number of events it
hosts in any one year would be a major undertaking
but when you consider the scale and complexity of
a stadium the size of Wembley the achievement is
truly outstanding”. Jon Sellins, Operations Director
for The FA Group
“what has been delivered over the
last two seasons is truly remarkable
and the Delaware North team should
be congratulated on an amazing
achievement”.