Page 14 - 9th edition May 2019_Neat

“guests experience at the

heart of everything we do”

As the Bare International auditors continue their
journey around our business unveiling some
amazing scores, our team at the London stadium
joins the ranks. Their excellent service awarded them
a brilliant score of 86% during their BARE audit.
“After a busy year of football, concerts and athletics
it is extremely pleasing to achieve this fantastic
score, this is a true testament to the London Stadium
team’s hard work and commitment to put the guests
experience at the heart of everything we do, we have
now set the benchmark for our venue and will strive
to continue to improve on this fantastic result next
year! ” - Elliott Moore, General Manager.

Zunead Ahmed – Concessions Manager, Michael Allen – Logistics Manager, Martin Mikula - Events Operations Manager, Tim Jopling – Staffing Operations
Manager, Bruce Deacon – Head Chef, Rhiannon Kirk – Event Sales Manager, Charles Jandreau – Finance Manager, Chanelle Riley – Administrator, Rebecca
Wingrove – Sales & Events Coordinator, Claire Pomfrett – Coffee Shop Supervisor, Halima Baksh – Kitchen Administrator, Rosemarie Oyebanji – Assistant
Sales & Events Coordinator, Callum Cummings – Tours Bookings & Administration Assistant, Laura De Carli – Sales & Events Coordinator, Jessie Kullar
– Staffing Coordinator, Esther Quarcoo – Hospitality Administrator, Rebeca Stotz Lamata – Hospitality Coordinator, Tega Agadioma – Concessions
Administrator, James Willcocks – Head of Tours, Gary Foakes – Executive Head Chef, Catriona Parsons – Head of Hospitality, Elliott Moore – General Manager,
Richard Craig – Head of Concessions & Logistics, Jo Iveson – Head of People Operations

THINK DO COME
GUEST RIGHT TOGETHER

Page 14 Hot Press