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Mark B. Gilliland

gilliland.markb@gmail.com
P.O. Box 1254 • Lake Arrowhead, CA 92352 • 909-733-2436 (Cell)

Sometimes it takes the right balance to manage your business minded sense and your people
sense. This is an area where I have placed myself in my current position - working to create
safety with lighting, convenience of communication with expanded wifi availability for guests,
and more appealing layout in the dining area with improved flow through building modifications,
and new layout and flooring in the coffee shop, to mention a few. Included in my work
experience includes being a general manager for a small vocation college, where
entrepreneurial thinking has benefited me greatly in my current position. Include this with a very
strong financial background with system implementations. All these areas round out my
character for business. Sometimes it is the small things that make all the difference.

The business side keeps moving, with staff needs and requirements, areas of hiring and firing
and policy writing. This all fits within the parameters of my skill set and areas where I want to be
a part of your organization. I hope to add value and coordination of efforts with the entire staff.

I hope you will take the time to review my application and see where I could be a benefit to your
operation. I appreciate you taking the time to read this cover letter. I look forward to the
opportunity to sit down and discuss my qualifications and background for this position.

Sincerely,

Mark B. Gilliland