Page 826 - CRESTRON HOME OS-3
P. 826
Sonos System Settings Screen - No Devices Found
Solution
Depending on the issue, multiple solutions may be attempted:
l In the Sonos app, ungroup all devices, and then start a new Sonos discovery scan.
l Remove all Sonos devices in the Crestron Home system, and then add one new device to
the system.
l For a "Favorites Event Subscription Timeout" or "Favorites Event Subscription Failed"
message, select the Subscriptions tab in the Sonos System Settings page, and then press
the Refresh button for the Favorites event.
l For a "Group Configuration Event Subscription Timeout" or "Group Configuration Event
Subscription Failed" message, select the Subscriptions tab in the Sonos System Settings
page, and then press the Refresh button for the Group Configuration event.
If the above solutions do not fix the issue:
l Power cycle the Sonos devices, and wait until they are discovered in the Sonos app.
NOTE: Close the Sonos app after powering down a Sonos device.
l Power cycle the Crestron Home processor.
Product Manual — Doc. 8525Z Crestron Home™ OS • 809
