Page 972 - CRESTRON HOME OS-3

Copy Data from a myCrestron Cloud Backup File

To transfer a Golden Configuration using an FTP client, the Golden Configuration is downloaded
from the myCrestron Residential Monitoring Service to a PC, and then the data from the Golden
Configuration is transferred to the new control processor.
Requirements

l Transfer data by copying data from a cloud backup file to the control processors listed
below:

TO

CP4-R MC4-R CP3-R PYNG-HUB

CP4-R Supported Unsupported Unsupported Unsupported
MC4-R Unsupported Unsupported Unsupported Unsupported
FROM
CP3-R Supported Unsupported Supported Unsupported

PYNG-HUB Unsupported Unsupported Unsupported Unsupported

IMPORTANT:
MC4-R system data cannot be transferred to a CP4-R.

l The old processor must be connected to the myCrestron Residential Monitoring Service
prior to using a deployment code. For details, refer to Add the Crestron Home Processor
(on page 513).
l Disconnect the Amazon® Alexa® voice control account or the Google Assistant™ voice
control account prior to transferring data. To remove voice control service, refer to
Remove Voice Control Services (on page 316).

NOTE: The homeowner's Amazon or Google credentials may need to be entered to
unregister the old processor.

Transfer Data
To transfer with a myCrestron cloud backup file, follow these steps:

NOTES:
l Transfer files between the PC and the Crestron Home processor using an FTP client.

l To issue console commands, use the Text Console tool in Crestron Toolbox™ software.

1. Download a golden configuration backup from the myCrestron Residential Monitoring
Service. For details, refer to Download Backup Files (on page 515).

Product Manual — Doc. 8525Z Crestron Home™ OS • 955