Page 975 - CRESTRON HOME OS-3

Reconfigure myCrestron DDNS

Reconfigure myCrestron DDNS using the Crestron Home Setup App

1. In the Crestron Home Setup app, tap the gear button on the bottom right of the Setup
screen to display the Installer Settings screen for the old processor.
2. Navigate to System Control Options > MyCrestron Dynamic DNS to display the
MyCrestron Settings screen.
3. Record the domain and password shown for the old processor.

4. Disconnect the old processor from the network.
5. Remove the old processor's MAC address from the myCrestron account:
a. Navigate to https://www.crestron.com/Support/Tools/Applications/
myCrestron-Dynamic-DNS-Service.
b. Find and select the domain that was associated with the olde processor.
c. Scroll to the "Utilities" section at the bottom of the page.
d. Click Clear Mac Address. The old processor's MAC address will be removed from the
domain.
6. In the Crestron Home Setup app, tap the gear button on the bottom right of the Setup
screen to display the Installer Settings screen for the new processor.
7. Navigate to System Control Options > MyCrestron Dynamic DNS Service to display the
MyCrestron Settings screen.
a. Enter the domain and password used for the old processor.
b. Click Register System to register the new processor with myCrestron.

958 • Crestron Home™ OS Product Manual — Doc. 8525Z