Page 19 - 2018 Apple Annual Report

Each year we celebrate our Member Focused company value by
conducting Member Maniac Week, a week where we attempt to
contact every Member of the Apple and Pancake Supply Chain
Co-ops to find out how we can improve and add greater value.
This valuable feedback is used in strategic planning to allow us to
better serve our Members. 2018 was our seventh year of MMW,
and we were able to connect with 207 Members.

Our Members are our greatest asset in improving our business
and taking the time to talk with each and every one we can reach
is invaluable to our future success. We take this week to heart
and use the feedback to address concerns, assess new offerings, MEMBER MANIAC WEEK
and further build relationships in our pursuit of creating an
unmatched advantage for EVERY Member EVERY Day.

MEMBER MANIAC OF THE MONTH/

YEAR AWARD

We instituted the Member
Maniac of the Month award
in 2018 as part of our team
member recognition program.
Mike Leikam, President & CEO,
awards this recognition to
teammates whose behaviors
and results best represent our
values and our commitment to
fulfilling our vision of creating
an unmatched competitive
advantage for EVERY Member
EVERY day.

January/February 2018 Cindy Wilson
Under Cindy’s leadership, we earned a clean audit from our third part audit firm,
Crowe LLP, for the 9th year in a row.

March 2018 Blythe Minnick & Melanie Byler
Solving Applebee’s steak crisis was truly a TEAM effort and required everyone’s
contributions, but Blythe’s and Melanie’s work were central to our success.

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