Page 59 - New Employee Onboarding
P. 59

Restaurant Visitation Form - Dine In



      1. Date of Visit:  ___________________________

      2. Time of Visit:  ___________________________

      3. Days Elapsed Since Visit:  _________________


      4. Restaurant Visited:   o  Applebee's     o  IHOP
         Location:  ______________________________

      5. Number of Guests in Party: ________________



      Please Rate Your Visit  (Using 1 thru 7)
         7 = Extremely Satisfied
         1 = Extremely Dissatisfied

      1. Overall Satisfaction - How would you rate your overall satisfaction with Dine
                                                                                           1   2   3   4   5   6   7
         In service for this visit only?

      2. Order Taken Promptly - How would you rate your satisfaction with the
                                                                                           1   2   3   4   5   6   7
         promptness of your order being taken?


      3. Server's Knowledge - How would you rate your satisfaction with your
                                                                                           1   2   3   4   5   6   7
         server's knowledge of the restaurant's menu and drink offerings?

      4. Quick Meal Delivery - How would you rate your satisfaction with how quickly
                                                                                           1   2   3   4   5   6   7
         your meal was delivered?

      5. Serving Temperature - Was your meal served at the appropriate
                                                                                               Yes        No
         temperature?

      6. Freshness, Taste & Quality of Food - How would you rate the freshness,
                                                                                           1   2   3   4   5   6   7
         taste & quality of your food?


      7. Server Attentiveness - How would you rate your satisfaction with the
                                                                                           1   2   3   4   5   6   7
         attentiveness of the server?

      8. Problems Encountered - Please enter your comments below.










         Server Name:  __________________________


         Associate Name:  __________________________
         Total Expense, Including Tip:  ________________
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