Page 59 - New Employee Onboarding
P. 59
Restaurant Visitation Form - Dine In
1. Date of Visit: ___________________________
2. Time of Visit: ___________________________
3. Days Elapsed Since Visit: _________________
4. Restaurant Visited: o Applebee's o IHOP
Location: ______________________________
5. Number of Guests in Party: ________________
Please Rate Your Visit (Using 1 thru 7)
7 = Extremely Satisfied
1 = Extremely Dissatisfied
1. Overall Satisfaction - How would you rate your overall satisfaction with Dine
1 2 3 4 5 6 7
In service for this visit only?
2. Order Taken Promptly - How would you rate your satisfaction with the
1 2 3 4 5 6 7
promptness of your order being taken?
3. Server's Knowledge - How would you rate your satisfaction with your
1 2 3 4 5 6 7
server's knowledge of the restaurant's menu and drink offerings?
4. Quick Meal Delivery - How would you rate your satisfaction with how quickly
1 2 3 4 5 6 7
your meal was delivered?
5. Serving Temperature - Was your meal served at the appropriate
Yes No
temperature?
6. Freshness, Taste & Quality of Food - How would you rate the freshness,
1 2 3 4 5 6 7
taste & quality of your food?
7. Server Attentiveness - How would you rate your satisfaction with the
1 2 3 4 5 6 7
attentiveness of the server?
8. Problems Encountered - Please enter your comments below.
Server Name: __________________________
Associate Name: __________________________
Total Expense, Including Tip: ________________