Page 60 - New Employee Onboarding

Restaurant Visitation Form - Carside

1. Date of Visit: ___________________________

2. Time of Visit: ___________________________

3. Days Elapsed Since Visit: _________________

4. Restaurant Visited: o Applebee's o IHOP
Location: ______________________________

5. Number of Guests in Party: ________________

Please Rate Your Visit (Using 1 thru 7)
7 = Extremely Satisfied
1 = Extremely Dissatisfied

1. Overall Satisfaction - How would you rate your overall satisfaction with
1 2 3 4 5 6 7
Carside To Go service for this visit only?

2. Phone Answered Promptly - How would you rate your satisfaction with how
1 2 3 4 5 6 7
quickly the phone was answered?

3. Helpfulness of Order Taker - How would you rate your satisfaction with the
1 2 3 4 5 6 7
helpfulness of the employee taking your order?

4. Prompt Car Greeting - How would you rate your satisfaction with the
1 2 3 4 5 6 7
promptness of being greeted at your car?

5. Quick Meal Delivery - How would you rate your satisfaction with the amount
1 2 3 4 5 6 7
of time it took for food to be delivered to your vehicle?

6. Quick Payment - How would you rate your satisfaction with the amount of
1 2 3 4 5 6 7
time it took to pay for your order?

7. Order Ready & Accurate - Was the order ready and accurate as promised?
Yes No

8. Freshness of Food - How satisfied were you with the freshness of the food?
1 2 3 4 5 6 7

9. Problems Encountered - Please enter your comments below.

Server Name: __________________________

Associate Name: __________________________

Total Expense, Including Tip: ________________