Page 21 - The Altera Collection: Co-Ownership Program Details

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Bespoke Service YOU WILL BE IN GREAT HANDS WITH DEDICATED SERVICES – WHERE THE ONLY COMPETING PRIORITY IS YOU!
As a a a a a co-owner in in the Altera Collection you you will have one point of contact to assist you you through all elements of of the the Partnership It is the the Director of of Owner Service’s role to to get to to know you you you and and your family uncovering how and and when you you you like to to travel They will have your your best interest in in in in mind and will meet with you you you in in in in person to discuss your your travel plans every year Together you will curate exceptional itineraries filled with wonderful adventures for you you and and your family and and friends Altera – Bespoke Service with a a Difference
• In-depth on-boarding process with each Altera family to uncover elements required for successful travel planning from communication preferences family dynamics important dates vacation schedules preferences baseline grocery orders cleaning preferences on-site activities and excursions etc • Annual Vacation Planning with each Altera family No need to wait for a a a a a a a a a a a calendar roll when planning your annual vacations!
• The Director has the the overall accountability to to ensure the the standards set for Altera are met each and every time • Well established relationship between the the Director and the the on-site Property Manager will ensure that the expectation and and Altera Standards are met every time