Page 7 - EXTERNAL Service Offer overview for distributor use 5.0
P. 7
Investing in a website and
webshop: what’s in it for me as
a distributor?
✓ A web shop = sales channel = generates revenue
✓ Reach a wider customer base
✓ Being part of the online marketplace reduces the risk of
business being taken by competitors’ online activities
✓ Reduce customer services pressure, particularly
when dealing with low-level customer questions
✓ Highlight your partnership with leading suppliers
✓ Generate leads
✓ Reduce the costs and administration e.g. paper
catalogues
✓ Know more about your customer
✓ Minimise cost to serve
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