Page 9 - EXTERNAL Service Offer overview for distributor use 5.0
P. 9
Your customers & your website:
What’s
in it for them
✓ Your website can be visited 24/7, 365
✓ Instant answers to many routine questions like price, stock
availability
✓ Supplier administration is made easier because information is
more accessible electronically: purchase history, trading
documents, order tracking etc
✓ Webshops provide a lower cost to procure
✓ Access is possible from any location or device
✓ Potentially fewer returns because information (like stock and
price) is synchronised with your rnterprise resource planning
system
✓ Dealing with a single online supplier saves time and allows a
reduction in the number of purchase orders created
✓ Product information is always available – physical product
packaging containing this is often discarded
✓ The technology is there to provide tailored pre-sale, sale, and
after-sale support connected to a purchase
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