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Why I Wake The unit staff developed an were colorful, with the slogan
information sheet that could be
handed out and reviewed with
the parents upon admission
You Up and reinforced throughout the
child’s stay. This would engage
the nurses in partnering with the
parents, and help them explain
at Night the differences in their nursing
care during day and night shifts,
stressing the importance of
overnight assessments. Their
goal was to increase parental
Kara Fitzpatrick, BSN, RN knowledge and satisfaction
regarding their child’s experience
Charlotte Smith, MSN, RN, NE-BC on the night shift.
Marjorie Solferino Transou, BSN, RN
As part of the information sheet,
they created the slogan “Why I
Wake You Up at Night” to help
translate this information to
patients and families. The cards
The hematology oncology unit at Cohen Children’s
Medical Center is a busy unit where patients stay
for extended periods of time for treatment of
conditions requiring chemotherapy, transfusions
of blood products and antibiotic therapy. As part of 2016
these treatments, nurses need to perform necessary
assessments during the night, such as intravenous Assistant Nurse Manager
(IV) site checks and vital signs. Now, nobody likes to CTICU/Step Down
be woken up, especially to be poked and prodded Lenox Hill Hospital
by a nurse. If you’re the parent of a sick child, this
can be particularly upsetting. Even though our 2011
nurses would inform parents of the importance of
these interruptions, we felt parents deserved more Staff Nurse
continuous reinforcement of this information. Respiratory Care Unit
LIJ Medical Center
8 Northwell Health
tool to facilitate necessary
and a small amount of
information. They didn’t want
them to be too overwhelming
with information but rather to
spark questions and conversation
with the healthcare team.
When finalized, the cards were
copyrighted as well.
The information cards where
distributed to patients and
families on the hematology
oncology unit. The nurses found
this to be a useful instructional
Current
Nurse Manager
Cardiac Cath Lab
Lenox Hill Hospital
2012
Staff Nurse
Cardiothoracic ICU
LIJ Medical Center
Hazel Pinto, RN
conversations, as well as to
patient safety. This educational
foster parental partnership in
tool demonstrated an increase
in patient satisfaction scores on
the Press Gany question “staff
concern to make your
stay restful”.
Patients satisfaction was
increased and perception
of restfulness improved by
educating the families ahead
of time about the necessary
disruptions at night in the
hospital. This initiative has since
gone hospital-wide at Cohen’s
and enables the nurses to provide
safe and comprehensive care
at night without sacrificing the
patient’s satisfaction.
The Rounds • Volume 1, 2017 9