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FROM YOUR ASSISTANT GENERAL MANAGER by the 23 of the month preceding your quarterly assessment,
please contact Shannon Van Every or Christina Romero for a
Christina Romero copy of your statement. Not receiving your statement DOES NOT
christina.romero@fsresidential.com release you from the liability of paying your quarterly assessment
on time.
This month I wanted to discuss the processes of quar- 9. FirstService Residential nor the processing center will be held lia-
th
terly assessments. Although we are in the age of digi- ble for any check that does not arrive on or before the 15 when
tal communication, there are still many of our mem- using the US Postal Service. As you can see from the clip below,
bers who prefer to write their own check or use their bank’s bill pay directly from the USPS website, they cannot guarantee delivery in
option to make their quarterly assessments. Below is the process in a specific amount of time
which a mailed payment works:

1. Payments are retrieved from the lock box every business day The office staff will be scheduling some time in March to assist
2. Payments are processed within 24 hours of retrieval from lock box those members of The Club at WestPark who wish to change their
(business day) payment method from personal check writing and/or bank bill pay
th
3. Payments must be received in the lock box by the 15 of the to the ClickPay option provided by FirstService Residential. This
month form of payment allows your quarterly assessments to be paid au-
th
4. Payments not received in the lock box by the 15 will incur late tomatically and adjust with any changes that occur (change in as-
charges sessments). You can pick the date your assessment is paid, and you
5. Processing center does not verify payments received by postmark will receive a notification up to 2 days prior as a reminder.
6. Every statement has a portion to be removed (stub) and
mailed back with your payment. If the payment stub is not
included with your payment, it can take up to an additional
month to locate the account that your payment is affiliated
with causing late fees to incur
7. If you do not have your payment stub, please contact either
Shannon VanEvery or Christina Romero at The Retreat to
assist you with a copy
8. If you have not received your statement via USPS or email

FROM YOUR LIFESTYLE DIRECTOR UPCOMING EVENTS DATE TIME
Shannon Van Every Bingo Mon. Feb. 7th 6:30pm
Barry Bradford Presents… M*A*S*H Thur., Feb. 10th
6:30pm
Shannon.vanevery@fsresidential.com or 916-771-7801
ARC Meeting Tues., Feb. 22nd 8:30am
New Resident Orientation Wed., Feb. 23rd 5:00pm
Many groups communicate updates by email directly to their
participants. To get on a group email list log into the community website Sourdough Bread Making Presentation Tues., March 1st 4:00pm
www.theclubatwestparkca.com. Watercolor Class Thurs., March 3rd 1:30pm
Click on "your profile" AARP Driver Safety Course Mar. 14 &15 8:30pm
Click on "update profile" St. Patrick’s It’s 5 O’clock Somewhere Thur., Mar. 17th 5:00pm
Check all the groups from which you would like to receive updates. Fred Moyer Piano Concert Sun., Mar. 20th 6:30pm
Can't log into the website? Need a username or password? Please let me Cornhole Tournament Tues., March 8th 6:30pm
know. The website is not open to the public so if you need a new login it is Trivia Thurs., March 24th 6:30pm
done through our office. Art & Wine Exhibit Sun., May 1st 3:00pm

For those Bocce lovers, Cornhole is very similar. A Cornhole set is on the patio at The Retreat. You are welcome to come by anytime and
play. See the Front Desk staff person to get the bags. The game is played with 2 or 4 players. Cornhole is a game in which players take turns
throwing 16 ounce fabric bean bags at a raised platform with a hole in the far end. A bag in the hole scores 3 points, while one on the board
scores 1 point. Play continues until a team or player reaches or exceeds the score of 21.

Fitness class coverage - there have been recent changes with fitness classes being cancelled and finding substitute coverage so please feel free
to contact The Retreat for updates. If you have enrolled for a class you will continue to get email updates. If you haven’t enrolled for a class
your name doesn’t populate on the attendance report to get information so please help us by calling first before coming to drop into a class.

New Homeowner Orientation - this month’s Orientation will be on Wednesday, February 23rd at 5:00 p.m. We will go over the role of the
Board, some of the important rules of the community and other items of interest. RSVP in advance at The Retreat.

February 2022 Page 5