Page 1 - HCG Newsletter Sept/October 2018

VOLUME 1 ISSUE 8
HAYWOOD COUNTY CONNECTION

Employee Newsletter

Self Service Password Reset/Unlock Account Tool

Sept/Oct 2018

Inside This Issue Your privacy and security is very important.

1 Self Service Tool Due to the lack of a valid mechanism to verify your identity, effective

9/14/18, the IT Help Desk will no longer reset or unlock accounts over
2 I.T. - Phishing Awareness
the telephone.
3 I.T. – Phishing continued
4 Recreation & Parks We are providing a new tool to unlock your account or reset your
password using our self-help portal. This is very similar to a tool we
5 Recreation & Parks previously used, but it is a new and improved tool with strengthened

Basketball Program security. If you have registered for self-help password resets previous

6 Wellness Clinic – Flu Shots to 9/6/18, you will need to register again on the new system. Please
choose security questions and answers that would be difficult for
Sheriffs Office – Assist with others to guess.
Hurricane Florence repairs
7 Library October Events If you have not registered for the self-help system and require a
password reset or account unlock, you will need to drop by one of the
8 Library Events – continued IT offices in person to get your account fixed. You may be asked to
For those of you who missed The Mountaineer article on July 30 about Joel’s
th
9 Board of Elections pro experience in Vietnam, when you take a break, read the story of his patriotic vide photo id for this change.
journey serving our country, tis of thee…
10 October Birthdays
The IT Department has two locations, one is on the first floor of the
In Vietnam, Joel Mashburn was a Remington Ranger
11 October Anniversaries historic courthouse, and the other is at 157 Paragon Parkway in Clyde.
12 New Employees We thank you for your cooperation.

For further information including the link to register for this new system,
please visit the “Employee Access” (Intranet) section of the
haywoodnc.net webpage and click the red link from the intranet
home menu. You will also find the procedures to assist you with
registering and using the self-help tool.