Page 9 - Catalouge AChau

Consider Emotions of Others

• Work dehumanises people (Pope Francis).

• Paying attention to the worries, concerns,

and anxieties of your patients.

• Supporting others, helping them progress,

evolve and develop.

• Consider emotions, consider the humane

aspects of your professional interactions.

Listen and Act upon Concerns

• Concerns raised by your team, your juniors, your

peers, nursing staff, administrative staff.
• Look at the concern in a systematic way.

– • What is the concern?

– • Do the data justify the concern?
– • Is safety compromised?

– • Should we pause until data is gathered?
– • What is the solution and how can I facilitate the
solution?
– • Whom do I need to involve to implement the solution?

– • Can an interim solution be found?